Privacy Policy

Pixvoid ("we," "our," or "us") is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection, processing, and your rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website at pixvoid.com (the "Service"), you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Pixvoid
Email: privacy@pixvoid.com
Website: https://pixvoid.com

We use the collected information for the following purposes:

• Service Delivery: To respond to your inquiries, provide customer support, and deliver requested services
• Communication: To send you newsletters, marketing communications (with your consent), and important service updates
• Analytics and Improvement: To analyze website usage, improve our Service, and understand user preferences
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Personalization: To customize your experience and provide relevant content and recommendations

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent (e.g., for cookies, newsletter subscriptions, or marketing communications)
• Contractual Necessity: To fulfill our contractual obligations when you engage our services
• Legitimate Interests: For website analytics, security, fraud prevention, and business improvement (where our interests do not override your rights)
• Legal Obligations: To comply with applicable laws and regulations

Cookies are small text files stored on your device when you visit our website. We use cookies to enhance your browsing experience and analyze website traffic.

We do not sell your personal data. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website and providing services (e.g., hosting, analytics, email services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users
• With Your Consent: When you have explicitly consented to sharing

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Information: Retained for the duration of our business relationship and up to 3 years after last contact
• Newsletter Subscriptions: Retained until you unsubscribe or request deletion
• Analytics Data: Retained according to Google Analytics retention settings (default: 14 months)
• Legal Requirements: Retained as required by applicable laws and regulations

If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at privacy@pixvoid.com. We will respond to your request within 30 days.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Regular security assessments and updates
• Access controls and authentication
• Data backup and recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your data may be transferred to and processed in countries outside the EEA, including the United States, where data protection laws may differ. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions by the European Commission
• Other legally recognized transfer mechanisms

By using our Service, you consent to the transfer of your data to these countries.

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will delete such information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for significant changes)

We encourage you to review this policy periodically to stay informed about how we protect your data.

If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us: